Content policy

Updated February 1, 2023

We are committed to providing safe places for users to connect with their interests, friends, and the world around them. We take measures to create user communities that reflect our values and do so in a number of ways.

  • We employ human moderators;
  • Use AI technologies;
  • Give our users the power to control their interactions and report violations directly from the app;
  • Partner with industry leaders in online safety.

Users may not upload, post, send, or store content in the Services, or engage in any activity in the Services, that:

  • violates or infringes any third-party rights, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
  • reveals private or confidential information about another person;
  • is false, intentionally misleading, illegal or promotes or encourages an illegal activity under any applicable law, treaty, or regulation, or that impersonates any other person or entity, including Rocket Shops;
  • is bullying, harassing, abusive, threatening, vulgar, obscene, or offensive, or that contains pornography, nudity, or graphic or gratuitous violence, or that promotes or encourages violence, racism, discrimination, bigotry, hatred, or physical harm of any kind against any group or individual;
  • contains sexual content involving minors or threatens to post intimate images of others;
  • is otherwise harmful to minors in any way or targeted at persons under the age of 13 (or such other age as determined by us in our sole discretion, taking into account factors such as the jurisdiction in which you are resident);
  • spams or solicits users to purchase anything illegal (or legal items we prohibit as determined by us in our sole discretion);
  • requests any form of identification or illegal content from users;
  • interferes with the operation of the Services or the positive experience of other users of the Services;
  • creates accounts in an automated way, or collects or attempts to collect information in an automated way;
  • uploads or distributes any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data; or
  • Otherwise violates or encourages others to violate the Terms of Service.

We address emergency and high-risk behaviors that violate this Policy and our Terms of Service (Terms). Non-compliance with our Terms can result in a number of possible actions, including but not limited to:

Action(s) Against Users:

  • remove profile picture;
  • change username;
  • disable chat privileges;
  • suspend/ban/terminate account;
  • report to police;
  • legal action.

Action(s) Against Groups:

  • remove profile picture;
  • change display name;
  • suspend/terminate group;
  • report to police;
  • legal action.

and any of the above Actions Against Users who are in Groups, as applicable.